Website Care Plans
Website care plans are a great way to make sure your site is running smoothly 24/7 so you can focus on running your business. We’ll make sure your WordPress site is up to date on all the latest security and feature plugins without the worry of your site going AWOL. We have plans to fit all business sizes.
Benefits of Website Care Plans
Wordpress Updates
Software needs to be updated, including the software that powers your website. It’s critical that you protect your website from hackers and malware by applying the latest updates for WordPress and its plugins.
Offsite Backups
We backup your website to an off-site server of your choice* so you know your files are safe. *We currently support Amazon S3, Google Drive and Dropbox.
Malware Monitoring
We’ll equip your website with software that pro-actively watches and protects your website from malware and other malicious threats 24 hours a day, 7 days a week. No holidays or vacations!
Expert Support
We’re web experts. When you have trouble with your website, submit a ticket to us and one of our experts will help you. If the plan you select includes Web Assistance time, we won’t bill you unless we exceed the allotted time.
Monthly Reports
All plans include an easy to read monthly report which gives you a recap of all changes/updates that were made so you have piece of mind knowing the work is getting done!
UNLIMITED Minor Updates
(On Enhanced and Premium plans) Need to make frequent small changes to your site? Don’t get hit by hourly fees which could balloon out of control. We’ll keep your site fresh so you don’t have to worry about expenses for the year.
Core
- Monthly WordPress Updates (Plugins, Themes)
- 24/7 Uptime Monitoring
- Security/Malware Monitoring
- Detailed Monthly Care Report
- Daily Cloud Website Backups
- Hack-guard Guarantee *
- 1-3 Day Email Support
- Off-hours support **
- UNLIMITED Minor Updates ***
- Priority Phone Support
- Up to 4 Hours Development and Implementation ($400 value)
- 1 Hour Strategy & Consulting Call ($200 value)
Enhanced
- Monthly WordPress Updates (Plugins, Themes)
- 24/7 Uptime Monitoring
- Security/Malware Monitoring
- Detailed Monthly Care Report
- Daily Cloud Website Backups
- Hack-guard Guarantee *
- 1-3 Day Email Support
- Off-hours support **
- UNLIMITED Minor Updates ***
- Priority Phone Support
- Up to 4 Hours Development and Implementation ($400 value)
- 1 Hour Strategy & Consulting Call ($200 value)
Premium
- Monthly WordPress Updates (Plugins, Themes)
- 24/7 Uptime Monitoring
- Security/Malware Monitoring
- Detailed Monthly Care Report
- Daily Cloud Website Backups
- Hack-guard Guarantee *
- 1-3 Day Email Support
- Off-hours support **
- UNLIMITED Minor Updates ***
- Priority Phone Support
- Up to 4 Hours Development and Implementation ($400 value)
- 1 Hour Strategy & Consulting Call ($200 value)
* In the unlikely event that your site is compromised, we’ll fix it at no extra cost to you.
** Available during non-business hours for emergencies; weekend hourly rate applies to work completed during non-business hours after the first hour. Regular hourly rate applies for work completed during business hours.
*** Individual tasks are limited to approximately 30 mins each but there’s no limit on the number of tasks you can send. If we estimate a task to take more than 30 minutes, we’ll let you know and give you a time and cost estimate to complete.